Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of dawn allicino

dawn allicino

December 8, 2025

5  out of  5
rating by dawn allicino
"Jessica was extremely helpful on getting me the best rates. Not only does she handle herself professionally, she is well spoken and very kind. She truly should be acknowledged as an asset to your company !!!?"
We responded:
"Hey Dawn! Thank you for sharing this. Jessica will appreciate hearing that she was helpful in finding strong rate options for your auto coverage. The way you described her communication and kindness truly means a lot, and we’re grateful you took a moment to highlight her and your experience with our office!"
Profile photo of Nanci Warner

Nanci Warner

December 5, 2025

5  out of  5
rating by Nanci Warner
"The customer service I received today was exceptional. I had been a prior State Farm customer and wanted to come back. I called and they spent the time to speak with me to figure out my needs and how to get the most policy for the least amount cost. I truly felt like I was valued and wound up purchasing a policy for four vehicle vehicles as well as life insurance. Every single person I spoke within the office was just so wonderful. Highly recommend this office!"
Profile photo of Peyton Reyes

Peyton Reyes

December 5, 2025

5  out of  5
rating by Peyton Reyes
"Pablo was very friendly and helpful in helping me find the most affordable coverage. We are very happy with our policy!"
Profile photo of Jacqueline Hutton

Jacqueline Hutton

November 20, 2025

5  out of  5
rating by Jacqueline Hutton
"Frank was an amazing representative of this office. He was patient with me and explained everything that I didn't understand fully. Of course an excellent quote for my vehicle."
We responded:
"Jacqueline, thank you for your wonderful feedback! I'm delighted to hear that Frank provided such excellent service and helped clarify everything for you. It's great to know you received a quote that met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Shemika James

Shemika James

November 12, 2025

5  out of  5
rating by Shemika James
"Frank was great!!! I called for a quote and he explained everything very clearly and professionally about my policy and also answered any questions I had"
We responded:
"Thank you, Shemika! I'm happy to hear that Frank provided clear and professional service while assisting with your policy questions. Our team is dedicated to making sure you have all the information you need. Let us know if there's anything else we can do for you!"
Profile photo of Tiffany Walls

Tiffany Walls

November 12, 2025

5  out of  5
rating by Tiffany Walls
"As a policy holder with State Farm for many years, I had the pleasure of working with Ian on adding my vehicle policy. He was diligent, knowledgeable, friendly and most importantly, helpful. 5 stars for Ian and the team!"
We responded:
"Thank you, Tiffany! I'm so happy to hear about your positive experience with Ian and our team. We always aim to provide helpful and friendly service. If you need anything else, feel free to reach out!"
Profile photo of Kyle Harder

Kyle Harder

November 11, 2025

5  out of  5
rating by Kyle Harder
"Frank did a great job helping me get insurance"
We responded:
"Thank you, Kyle! I'm happy to hear that Frank was able to assist you effectively with your insurance needs. We appreciate your feedback and are always here if you need anything else. Thanks for choosing us!"
Profile photo of Anita

Anita

November 10, 2025

5  out of  5
rating by Anita
"So thankful for the saving Pablo was able to find for me. Better coverage, lower detectable, and a reliable company. What more could I ask?"
We responded:
"Anita, thank you for your wonderful feedback! I'm happy to hear that Pablo was able to assist you in finding better coverage with savings. We’re committed to providing reliable service and are here for any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Kevin Briggs

Kevin Briggs

November 10, 2025

5  out of  5
rating by Kevin Briggs
"Pablo was very helpful setting up my account with State Farm"
We responded:
"Kevin, thank you for your feedback! I'm happy to hear that Pablo was able to assist you effectively with setting up your account. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Ana Metcalf

Ana Metcalf

November 10, 2025

5  out of  5
rating by Ana Metcalf
"La mejor decision que tome para seguro de auto es elegir a State Farm, tienen mejores precios y tienen excelentes aseguradores como Pablo Gonzalez quien me ayudo a conseguir la poliza mas conveniente para mi. Quiero resaltar su sabiduria en seguros de auto y gran calidad humana"
We responded:
"¡Gracias, Ana! Me alegra saber que estás satisfecha con tu decisión de elegirnos para tu seguro de auto. Pablo es un gran activo para nuestro equipo, y estamos contentos de que haya podido ayudarte. Si necesitas algo más, estamos aquí para ayudarte."
Profile photo of Yesica Antonio

Yesica Antonio

November 10, 2025

5  out of  5
rating by Yesica Antonio
"I'm writing this review simply to highlight the excellent work of Pablo González; his knowledge and incredible customer service are outstanding. State Farm’s prices are very good. I highly recommend them!!"
We responded:
"Thank you, Yesica! I'm happy to hear about your positive experience with Pablo and our services. It's wonderful to know that you appreciate his expertise and customer service. We’re grateful for your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Raheem Robinson

Raheem Robinson

November 7, 2025

5  out of  5
rating by Raheem Robinson
"I was helped by Ian, very nice guy, very patient, Explained everything in detail, customer service was excellent."
We responded:
"Raheem, thank you for sharing your experience! I'm happy to hear that Ian provided excellent service and detailed explanations. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Cynthia Raulerson

Cynthia Raulerson

November 6, 2025

5  out of  5
rating by Cynthia Raulerson
"Great company. They took the time to tell me what the best plan would be. They also didn't make me feel like I was just another client. Y'all keep up the great job!!!!!!!"
We responded:
"Hey, Cynthia! Thanks so much for sharing that. We’re so glad our team took the time to walk you through your options and helped you find a plan that fits your needs. We appreciate your kind words and the chance to help with your car insurance!"
Profile photo of Ashley McIntosh

Ashley McIntosh

November 5, 2025

5  out of  5
rating by Ashley McIntosh
"Pablo was a great help, he got me set up with a new policy and was very helpful and made sure I had everything set up"
We responded:
"Thank you, Ashley! I'm happy to hear that Pablo was able to assist you with setting up your new policy and ensuring everything was in order. Our team is dedicated to providing helpful and thorough service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Alexis Calvo

Alexis Calvo

November 5, 2025

4  out of  5
rating by Alexis Calvo
"Muy buena experiences con el personal de está oficina"
We responded:
"¡Gracias, Alexis! Me alegra saber que tuviste una buena experiencia con nuestro equipo. Siempre estamos aquí para ayudarte con cualquier cosa que necesites. ¡No dudes en contactarnos si tienes más preguntas!"
Profile photo of Cheryl Lundy-Carn

Cheryl Lundy-Carn

November 5, 2025

5  out of  5
rating by Cheryl Lundy-Carn
"They will work with you to help get the plan you need. I appreciate them. They are very good.They have reasonable prices."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm happy to know that our team was able to assist you in finding the right plan at a reasonable price. Your appreciation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out!"
Profile photo of Robin June

Robin June

November 4, 2025

5  out of  5
rating by Robin June
"Luke Waggoner reached out to give me a quote. It was substantially cheaper than the insurance I already had, and he made the transition completely seamless and painless. I highly recommend this company."
We responded:
"Thank you, Robin! I'm happy to hear that Luke was able to provide you with a great quote and make the transition smooth. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Danielle Chambers

Danielle Chambers

November 4, 2025

5  out of  5
rating by Danielle Chambers
"Frank is the best! I called for a quote and he explained everything very clearly and professionally so I understand what is going to be covered in my policy."
We responded:
"Thank you, Danielle! I'm happy to hear that Frank provided you with clear and professional service. We aim to make sure you fully understand your policy coverage. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Connie Seace

Connie Seace

November 4, 2025

5  out of  5
rating by Connie Seace
"Luke was awesome quick easy and saved me 150 dollars every month so I love state farm and especially Luke. Thank you so much and God bless you and your families."
We responded:
"Connie, thank you for your wonderful feedback! I'm happy to hear that Luke was able to assist you efficiently and help you save money. We appreciate your kind words and support. If you ever need anything else, feel free to reach out!"
Profile photo of Ken Griffiths

Ken Griffiths

November 3, 2025

5  out of  5
rating by Ken Griffiths
"Agent James Palmeri was polite and knowledgeable. He is an excellent asset for the agency. I am pleased to be a customer. The entire staff is professional and courteous always there for you when you need help. As good as it gets at Russ Vorhis State Farm Insurance Agency."
We responded:
"Ken, thank you for your wonderful review! I'm glad to hear that James provided you with polite and knowledgeable service. He truly is an excellent asset to our team. We're happy to have you as a customer and look forward to assisting you with any future needs. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Profile photo of Andrea Arnold

Andrea Arnold

November 1, 2025

5  out of  5
rating by Andrea Arnold
"Luke was wonderful! Answered all my questions I had and spent time checking my current rate from usaa to match them to state farm."
We responded:
"Andrea, thank you for your feedback! I'm glad to hear that Luke was able to assist you and provide the information you needed. We appreciate your trust in us for your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Gee Vee

Gee Vee

October 27, 2025

1  out of  5
rating by Gee Vee
"Everything was fine until you actually started to use the coverage you pay for. Needed to get my windshield replaced due to a rock cracking it and because of that I get a called that im being dropped. My sister had her first accident in about 5 years and because of that she got dropped. My neice had gotten a speeding ticket...one speeding ticket and was dropped. My nephew had to get his windshield replaced due to a crack and you guessed it...because of that he was dropped! Everything is great when you paying and dont have any issues but dont have an accident, get a ticket, for god forbid your windshield cracks due to no fault of your own because they will immediately drop you! State farm for what?!"
We responded:
"Thanks for taking the time to share your experience. We understand that dealing with claims or tickets can be frustrating, and it’s never fun to hear about policy changes after something unexpected happens. State Farm’s coverage and guidelines are designed to balance providing protection with managing risk, which sometimes leads to tough decisions like policy non-renewals. We encourage anyone with questions about coverage or claims to reach out directly so the process is clear and expectations are set. Our goal is always to help clients understand their policies and make the process as straightforward as possible. We appreciate your feedback—it helps us improve how we communicate about these situations."
Profile photo of Manny Correa

Manny Correa

September 19, 2025

5  out of  5
rating by Manny Correa
"Rachel Berry was a great help! She made my transfer easy, was very nice and respectful, and gave me 100%+ satisfaction. Excellent customer service—patient, helpful, and honest. Highly recommend!"
We responded:
"Manny, thank you for your fantastic feedback! I'm happy to hear that Rachel provided such excellent service and made your transfer smooth. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Marsha Rueda

Marsha Rueda

June 4, 2025

5  out of  5
rating by Marsha Rueda
"My whole experience with State Farm, especially Jessica has been very easy and rewarding. They have gone out of their way to make sure that my experience have been Satisfied. I’m very thankful with the Experience and interaction with Jessica and State Farm."
We responded:
"Thank you for your review, Marsha! I'm happy to hear that your experience with our office, especially with Jessica, has been smooth and rewarding. We appreciate your kind words and are grateful for your trust in us. If you need anything else, feel free to reach out!"
Profile photo of Peter Williams

Peter Williams

May 30, 2025

5  out of  5
rating by Peter Williams
"I absolutely love when speaking to Tua. She’s very clear, well educated, and every question is answered and fulfilled. Amazing job"
We responded:
"Thank you, Peter—we really appreciate you sharing your experience. It’s great to hear that your questions have been handled clearly and thoroughly. Your feedback means a lot, and we’re always here if anything else comes up."