State Farm® Insurance Agent Russ Vorhis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Carswell
April 17, 2025
5
out of
5
rating by Melissa Carswell
"Jessica was super helpful. She helped me adjust my insurance needs and save some money!"
We responded:
"Thank you, Melissa! I'm happy to hear that Jessica was able to assist you in adjusting your insurance needs and help you save money. We appreciate your feedback."
Joe
April 16, 2025
1
out of
5
rating by Joe
"Despite being on the do not call list this scammer continues to call me."
Dave Goslin
April 16, 2025
5
out of
5
rating by Dave Goslin
"Everything went well with my tow. The tow driver was very professional and cared about my safety. I want to Thank Jessica for following up with me so I was able to get my 150.00 back that I paid to start the process of the tow. This is why we use State Farm and Russ Vorhis and his staff have always been so professional. Thank you"
We responded:
"Dave, thanks for taking the time to share this—I really appreciate it. I’m glad Jessica was able to follow up and help get everything sorted out. It means a lot to know you’ve had good experiences with our team over the years. We’re always here when you need us."
Christi Mclaughlin
March 27, 2025
5
out of
5
rating by Christi Mclaughlin
"Have been with State Farm for years! They’ve always been so helpful! Today I received the best customer service from Jessie. She helped me out and went above and beyond!"
We responded:
"Thank you, Christi, for your wonderful feedback! I'm glad to know that Jessie provided you with exceptional service and went the extra mile. Your long-standing relationship with us is truly valued. If you ever need further assistance, don't hesitate to reach out!"
Crystal Pouncy
March 25, 2025
5
out of
5
rating by Crystal Pouncy
"I switched to State Farm from an insurance company I had for years and I'm glad I did! Not only did I get a better rate, but the customer-service is great. Jessie from the Vorhis office is always very professional, knowledgeable, patient and friendly. I strongly recommend."
We responded:
"Thank you so much, Crystal, for sharing your experience! I'm happy to hear that switching to State Farm has been beneficial for you. Jessie is indeed a valuable part of our team, and I'm glad she could provide you with the professional and friendly service you deserve. If you ever need further assistance or have questions, feel free to reach out to our office. We're here to help!"
Richard Eng
January 8, 2025
1
out of
5
rating by Richard Eng
"This branch is probably the worst I've had to deal with. They price gouge if you don't pay attention to your renewal. They forget to bundle when you renew. Somehow, no tickets or accidents makes your rates go up! Customer service or even getting someone in the phone is a joke. I'd you do manage to get a person, they have no idea how to answer your questions. Just a sad branch. Time to go!"
taylor Saxon
January 2, 2025
5
out of
5
rating by taylor Saxon
"Great service and products! Love this office. Jessie was amazing today!"
We responded:
"Thank you, Taylor! I'm glad to know you had a wonderful experience with our office. If there's anything else you need, feel free to contact us anytime!"
Patricia Foster
November 15, 2024
5
out of
5
rating by Patricia Foster
"I called to get a lower premium for my home owners insurance. Living in Florida, I expect it to be high but this year it doubled in price. Russ Voorhees State Farm has been my insurer for several cars over the years. Took a shot and reached out to them. Spoke with Cheryle Cade. Very helpful and patient. My premium with the same coverage is less than half of what I am paying currently. Plus saving on my car premiums since bundling. Just a wonderful experience."
We responded:
"Patricia, thank you for sharing your experience! I'm glad Cheryle could assist you in finding a more affordable premium for your homeowners insurance. It's great to know that bundling your policies also helped you save on your auto insurance. We always aim to provide helpful and patient service, and I'm happy you had a wonderful experience with our office. If you need any further assistance, don't hesitate to reach out. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Ken Griffiths
October 28, 2024
5
out of
5
rating by Ken Griffiths
"Agent James Palmeri was polite and knowledgeable. He is an excellent asset for the agency. I am pleased to be a customer."
We responded:
"Ken, thank you for your wonderful review! I'm glad to hear that James provided you with polite and knowledgeable service. He truly is an excellent asset to our team. We're happy to have you as a customer and look forward to assisting you with any future needs. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Evelyn MacLeod
October 24, 2024
5
out of
5
rating by Evelyn MacLeod
"Worked with Jessie this morning to set up car insurance for my boys. She was helping, provided options, professional and supportive. Also, very sweet!! Truly an asset!"
We responded:
"Evelyn, thank you for sharing your experience! I'm glad Jessie could assist you with setting up auto insurance for your boys. Her professionalism and supportive nature are truly valued in our office. We appreciate your kind words and are here for any future needs you may have. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Mallory Abubakar
October 15, 2024
5
out of
5
rating by Mallory Abubakar
"Today, I had the privilege of speaking with Jessica, and she was absolutely fabulous! There were some questions I had regarding my current policy, and she was very knowledgeable, helpful, professional, and patient. I felt comfortable speaking with her, and normally, I dread even the thought of calling insurance companies, but she made it feel like a breeze from beginning to end! I was super appreciative and thankful for all of her assistance! Thank you, again, Jessica!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Mallory, thank you for sharing your experience! I'm glad Jessica could assist you with your policy questions and make the process smooth and comfortable. It's wonderful to know that she provided knowledgeable, professional, and patient service. We appreciate your kind words and are always here to help with any future needs. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
DedHooligan18
October 14, 2024
5
out of
5
rating by DedHooligan18
"Frank was amazing help, I really appreciated how he took the time to make sure I was understanding it all and helped me get the best quote around my price!"
We responded:
"Frank is a valued member of our team, and I'm glad he was able to assist you so effectively. Ensuring our customers understand their options and find great quotes is a top priority for us. If you have any further questions or need assistance, don't hesitate to reach out! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Tyler Burnette
October 1, 2024
5
out of
5
rating by Tyler Burnette
"Tijrah is always so informative, helpful and kind!"
We responded:
"Tyler, thank you for your wonderful review! I'm happy to hear that Tijrah has been informative, helpful, and kind. We appreciate your feedback and are always here to assist with any future needs. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Kelly Stevens
September 30, 2024
1
out of
5
rating by Kelly Stevens
"I have used the Russ Vorhis office for several years, but lately I have not had very good service. I have been getting the run around on my daughters new policy. The have over charged her because they didn't send her the drive safe module for her car and will not credit her. Along with other problems. Looks like I will be looking for a new insurance company for my policies."
Barbara Beierlein
September 18, 2024
5
out of
5
rating by Barbara Beierlein
"Whatever problem I have is quickly handled by Jessie or Russ. It's been a great experience, and you don't often say that about insurance companies. I would highly recommend Russ Vorhis and his team."
We responded:
"Barbara, thank you for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you ever need assistance or have any questions, we're here to help. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Charnelle Edmonds
August 15, 2024
5
out of
5
rating by Charnelle Edmonds
"Tori Prince provided me with great service, and gave recommendations for my policy that would best suit me. My policy was also a great price compared to their competitors."
We responded:
"Thanks, Charnelle, for the awesome review! I'm glad Tori could provide you with great service and helpful recommendations for your policy. It's great to know you found our prices competitive too. If you need anything else, feel free to reach out. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Joelene Dyment
August 14, 2024
5
out of
5
rating by Joelene Dyment
"Tori was awesome to deal with! She got us a great rate on home and car insurance! Thank you Tori!!"
We responded:
"Hey Joelene, Thanks for the awesome review! I'm glad Tori could help you get a great rate on your home and auto insurance! If you need anything else, feel free to reach out! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Brice & Anna Rae Mcwilliams
August 14, 2024
5
out of
5
rating by Brice & Anna Rae Mcwilliams
"Tori is my girl 💞 I absolutely love her she keeps me up to date on my policy she understands me and she feels like family I couldn't have found more caring and loyal team Tori I love you girl ❤️"
We responded:
"Hey Brice & Anna Rae, Thanks so much for the awesome review! I'm really happy to hear that Tori has been such a great help and feels like family to you. We're grateful to have her on our team. If you ever need anything, we're here for you! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Kim Blake
August 13, 2024
5
out of
5
rating by Kim Blake
"Tori is easy to work with and is a great agent!"
We responded:
"Hey Kim, I'm so glad to hear that Tori has been easy to work with and a great agent! We appreciate your feedback and are always here if you need anything. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Donna Brannon
August 13, 2024
5
out of
5
rating by Donna Brannon
"Tori is an absolute angel!! She was extremely knowledgeable and polite in helping me make a change in auto insurance companies. Definitely much happier now!"
We responded:
"Hey Donna, Thanks for the awesome review! I'm glad Tori could help you with your auto insurance switch. We're happy you're satisfied with the change. If you need anything else, we're here for you! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Lauren Morris
August 13, 2024
5
out of
5
rating by Lauren Morris
"Got me the best deal on my insurance! Even was able to work in renters and life insurance for a great deal! Tori was awesome and super helpful highly recommend talking to her for a quote!"
We responded:
"Hey Lauren, Thanks a bunch for the awesome review! I'm glad we could get you the best deal on your insurance and include renters and life insurance too! Tori is indeed fantastic, and I'm happy she could help you out. If you need anything else, feel free to reach out! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
A T
August 12, 2024
5
out of
5
rating by A T
"Easy experience and great people!"
We responded:
"Hey Ashley, Thanks for the awesome review! I'm glad you had an easy experience with us and found our team great! If you ever need anything else, we're here for you. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Misty Spare
August 12, 2024
5
out of
5
rating by Misty Spare
"Tori as amazing in answering our questions for new insurance"
We responded:
"Hey Misty, Thanks for the awesome review! I'm glad Tori could help answer all your questions. She's a valuable part of our team! If you need anything else, we're here for you. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Sallie Posey
August 12, 2024
5
out of
5
rating by Sallie Posey
"Tori is very professional. She took care of my issues quickly. She was able to answer my questions easily. Wish there were more like her."
We responded:
"Hey Sallie, Thanks for the awesome review! I'm really glad Tori could help you out so efficiently and answer all your questions. She's a valuable part of our team. If you need anything else, we're here for you! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Johnette Kyllonen
August 12, 2024
4
out of
5
rating by Johnette Kyllonen
"Tori has been great she notified me State Farm is cancelling because of non moving suspension against me"
We responded:
"Hey Johnette, Thanks for the review! I'm glad Tori was able to notify you about the situation. If you have any questions or need further assistance, feel free to reach out. We're here to help! - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"