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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sateesh Valluru

March 10, 2023

5  out of  5 rating by Sateesh Valluru
"I had a pleasant experience with Jason Basalay taking care of my insurance needs!"

Jon Koleszko

March 9, 2023

5  out of  5 rating by Jon Koleszko
"Let me start out by saying that as a Combat Veteran, I was a die-hard, loyal customer to USAA for everything. Unfortunately, USAA didn't share the same sentiments with their costs/fees towards me. I had one quick and pleasant conversation with Adam Raza. He took the time to explain the differences in coverages (which State Farm had better) and costs (which State Farm was more affordable). All my questions were answered quickly in a professional yet friendly manner. No script reading here. The entire process was quick, easy, and informative as well. I not only recommend this State Farm office... But I also suggest asking for Adam Raza if you want to be taken care of"

Elizabeth Fletcher

February 27, 2023

5  out of  5 rating by Elizabeth Fletcher
"We had a great experience with Amy. We have had the same insurance company for over 14 years and decided to call around and get a quote to switch. Amy treated us very well, and the quote is saving us money! Thank you for such amazing service!"

Lydia Burnell

February 20, 2023

5  out of  5 rating by Lydia Burnell
"Amy L. Was amazing. She helped me get better coverage for a better price than I was previously paying. She was quick, helpful, and I plan to possibly change my home insurance with them as well."

Justin Johns

February 10, 2023

5  out of  5 rating by Justin Johns
"The office and agents were so nice to deal with. Amy helped me so much with all of my questions and helped me save a lot of time and money switch back to State Farm after years of being with other companies. Thank you!"

Dallas Sides

February 8, 2023

5  out of  5 rating by Dallas Sides
"My family is switching to State Farm insurance. Amy went above and beyond to help us find the best rates and coverage for our vehicles and save us money! Thank you Amy!"

Michael Jones

February 7, 2023

5  out of  5 rating by Michael Jones
"Super awesome customer service. I called for a rate quote and Amy was able to save me $82 by switching from Farmers. She also set me up with renters insurance that I had no idea was so affordable!"

Pablo Gonzalez

January 27, 2023

5  out of  5 rating by Pablo Gonzalez
"In my personal experience with Russ Vorhis office they have always been willing to help and to figure it what exactly is going on with any questions I had , they where fast and very polite with there answers . I will lost definitely refer this office ."

Cal & Sharon Thompson

January 9, 2023

5  out of  5 rating by Cal & Sharon Thompson
"Can't say enough about this agency - saved me a ton of money on my car insurance and Jason was extremely helpful in getting this done. So glad to be back with State farm after several years with two other companies who I just found out were overcharging big time..."

Michael Shrum

December 2, 2022

5  out of  5 rating by Michael Shrum
"So far so great with this office. State Farm gave the the best prices on both my car insurance and my homeowners insurance."

Jimmie Robinson

October 27, 2022

5  out of  5 rating by Jimmie Robinson
"Excellent customer service experience"

Curt Jones

October 12, 2022

3  out of  5 rating by Curt Jones

Ron May

August 31, 2022

5  out of  5 rating by Ron May
"Have been with this agent since moving to Florida in 2008. Never an issue & always the best customer service & support."

Frizet Roberts

August 11, 2022

5  out of  5 rating by Frizet Roberts
"Alex W is thee best! We laughed for over a hour while he helped me start my new policy. I would highly recommend him to anyone looking to switch companies."

Cindy Weston

February 11, 2022

5  out of  5 rating by Cindy Weston
"I have been with StateFarm for over 10 years and have had experience nothing but great service with the very best personal customer service from anyone that has helped me great people and great company"

richard beatty

February 7, 2022

5  out of  5 rating by richard beatty
"Very helpful and good people"


December 30, 2021

5  out of  5 rating by MERCY AUTO LLC
"Great experience with the team here. Very prompt and courteous and answered all my questions."

Ivan Cruz

October 21, 2021

5  out of  5 rating by Ivan Cruz
"Very easy goin procedure"

Tommy Moore

October 2, 2021

5  out of  5 rating by Tommy Moore
"Refinanced with Russ. Start to finish, 8 days. Unbelievable customer service throughout. Highly recommend!!!"

Kathy Ivey

March 26, 2021

5  out of  5 rating by Kathy Ivey
"Great customer service at this office. I had a very upsetting situation happen with the claims department of State Farm. Once notified Kari with Russ Vorhis's office contacted me within minutes to try and help. I commend them for their outstanding customer service and quick response to my mom's situation. I look forward to doing business with Mr. Vorhis's office for a long time to come. Thank you again Kari for treating my mom like she was your own!"

Crystal Carlow

February 15, 2021

5  out of  5 rating by Crystal Carlow
"I can not say enough amazing things about Russ Vorhis Agency. Our rep Rachel Berry has been amazing with every detail of coverage for our autos. They have saved us over 100.00 on our plans with better coverage than what we were receiving from our previous company. Thank you for the diligent work."

janice valentine

January 12, 2021

5  out of  5 rating by janice valentine
"Over the top satisfied. My Rep Rachel Turner not only saved us money on our car Insurance, she also made sure that my teenagers had appropriate coverage at a great price. Very knowledgeable, quick response and very pleasant to deal with. Can't thank you enough."

Donald Green

January 8, 2021

5  out of  5 rating by Donald Green
"Rachel did a GREAT Job!!! Made it very easy and uncomplicated. The customer service was excellent which is rare in this world today."

Jamal Hampton

November 23, 2020

5  out of  5 rating by Jamal Hampton
"Good quality service and always willing to help. I’ve been with them for years and never have any issues. Great place!"

Mason Hardee

November 11, 2020

5  out of  5 rating by Mason Hardee
"Very kind and prompt."